LingOtter brings together WeChat, WhatsApp, Telegram, Discord, email, web, and app into a single workspace powered by AI plus human collaboration, so every customer gets a fast and consistent service experience.
No matter where your customers start the conversation, LingOtter routes every message into a unified workspace for consistent handling.
Reduce operational cost, accelerate response time, and turn unified customer data into business growth.
Remove system switching overhead and let one agent manage more conversations from one console, reducing support team load.
AI resolves repetitive requests while human agents focus on higher-value issues, cutting wait time and improving experience.
Unify channel behavior and customer context to power better segmentation, automation, and conversion-focused engagement.
LingOtter blends AI capabilities with human agents so machines handle repetitive tasks and people focus on moments that need judgment and empathy.
Knowledge-based automation can resolve up to 80% of common requests
Complex cases move to an agent without losing context
Identify follow-up cases and assign them automatically
Automate refunds, lookups, scheduling, and more
Go live without complex implementation. Configure visually and let your team benefit from unified channel management immediately.
Choose your customer channels and complete API integration, web embed setup, or no-code link deployment through guided configuration.
Upload product docs and FAQs so AI can start answering. Set routing rules and workflows with a visual configuration layer.
Publish when ready and let customers start conversations from any connected channel while you monitor every session in real time.
Connect every channel and improve every conversation. Join hundreds of teams building faster, smarter customer operations with LingOtter.